How and when you get paid
You worked three days last week and want to know when the money arrives.
By the end you can
- Read your payments screen and know what each status means
- Know what has to happen before a day is paid
- Raise a pay question with the information that gets it resolved in one round
Walkthrough
Open Payments
Every worked assignment with its amount and status. Filter by date range or status.
Take me thereLearn the four statuses
Pending is recorded but not yet released. Processing is on its way. Completed has been paid. Failed means the payment did not go through — tell Support right away so it can be fixed.
Know what triggers payment
Pay is based on the hours the job was posted for. Each worked day is paid in the payroll for its two-week pay period, on the company's pay schedule; payroll does not wait for the school's end-of-day confirmation. Your check-in and check-out show you were there; a day with no check-out can be held up until someone follows up.
Keep your payroll details current in OnPay
Payroll and direct deposit are managed in OnPay, not in EverTeach — your bank details and tax forms live there. If you change banks or move, update them in OnPay; your earnings and pay history stay on this Payments screen.
Take me thereIf something looks wrong, raise it with specifics
Date, school, and what you expected versus what you see. That is usually enough to resolve it without a second exchange.
Take me thereWorth knowing
- Check your payments screen weekly rather than monthly. Discrepancies are easier to resolve while fresh.
What goes wrong
- Assuming a missing payment is an error. Check first whether the next payroll date for that pay period has passed.
A short video for this is in production
The written walkthrough below is complete and current — it is the same steps the video will show.
Short clips for this
These short clips are in production — the written steps below cover the same actions today.
See your earnings and when you'll be paid